
In most cases, a business or household energy switch takes around 2–3 weeks to complete. The timeline depends on your current supplier, the type of contract you are on, and whether you are still in a fixed agreement or out of contract. Once we receive your details and a copy of your latest bill, we handle the entire process of comparing rates, recommending the best option, and managing the switch with the supplier. During this period, there is no disruption to your energy supply — the only thing that changes is who sends your bill. For multi-site businesses, the process can take a little longer, but we keep you informed every step of the way so there are no surprises.
No, you don’t pay anything upfront to make the switch. Enerbiz operates transparently, which means there are no hidden sign-up charges or unexpected fees buried in small print. We disclose all commissions clearly, and our goal is to save you money while making the process straightforward. For SMEs, the savings usually outweigh any broker costs many times over. For domestic customers, the switching journey is free, quick, and designed to help you find the most cost-effective deal. You’ll always know exactly what you’re agreeing to before you commit, so there’s no financial risk in starting the process.